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hotel panache hotel near 9th arrondissement-opera,paris 2023.09.08 after much research, we decided to go above our original budget and pay for the 4* panache. we had also been looking at the three star hotels joe m and maison axel opera literally just done the road, but liked the design of the panache. the booking was last minute and they did their very best to secure two rooms at the back of the hotel so we were away from the road noise. having read other reviews and always in need of a good night's sleep, this was important to me. our two rooms were described as superior and given the shape of the building, were very different to each other. both had the same decor but one had considerably more space with a separate seating area....strange that they were the same price. fortune cookies on the pillow were fun and we appreciated a gift of a bar of chocolate. the reasons why i've said this hotel is just ok is as follows: - reception staff were polite but lacking in warmth - an ironing board couldn't be delivered to the room as there was only one person on reception - not a massive deal, but not great service either - there is zero sound proofing between rooms. i could clearly hear someone going to the loo in the bathroom directly behind our bedhead, as well as doors opening and closing, the sound of tvs and conversation, and people walking back and forth on the floor above - the hotel markets itself on its design but some thought needs to go into the back of the hotel. given that two rooms on each floor face the back, please address the peeling paint and lacklustre views of ventilation units. other reviewers have described a courtyard or garden, but this is a huge stretch! all in all, the hotel is in a great location and served as a good base. nothing more...but it has so much potential. offer a bar service in the reception area, train your staff to be consistently enthusiastic with their guests and invest in some soundproofing. i'll then understand the 4 stars and the price point. thank you. show more excellent 65 reviews 4.4 /5 price from us$129 per nignt check availability

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