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ascott orchard singapore hotel near orchard road,singapore 32.2% of visitors choose this area g guest user 2024.03.26 we stayed 4 nights in ascott orchard for our wedding anniversary. while the location was perfect and hotel was clean and new, i think there is room for improvement in terms of service. first, the hotel does not provide any complimentary cake or drinks for special celebrations or any wishes from the check in staff even when we informed them. second, the hotel uses dispenser water machines to be more environmentally friendly. however, the one in the room is high tech and complicated to use without any instructions. at the gym, there were no paper cups for water dispenser for the 4 days even after informing them. so nobody follow-up after highlighting to the staff. in summary, it’s not 5 star level by the normal asian standards. show more excellent 220 reviews 4.3 /5 price from us$302 per nignt check availability

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