the mercer hotel near sai wan and sheung wan,hong kong g guest user 2024.09.15 after two weeks in mainland china we were disappointed not only by the lack of amenities at the hotel but also the service. unfortunately the hong kong government no longer permits bottles of water - however this still doesn鈥檛 mean the hotel couldn鈥檛 provide bottles of boxed water or be a little more creative with its solutions. in the room itself we had two small towels- no additional towels for hand, and no face towels. the shower curtain is material and a little old / gross. what was most surprising was the service. checking in at 8pm on a friday evening we asked for a recommendation for a spot to eat in the area. she assured us multiple times we would find absolutely nothing open except for mcdonald鈥檚. for a hotel of this quality we were surprised by the lack of any knowledge whatsoever by the staff, but also a little disgusted by the recommendation. if you want a better impression of hong kong i would advise looking elsewhere. show more very good 44 reviews 4.1 /5 price from us$178 per nignt check availability